IP Power will reboot as user change IP/ Gateway/ Port on the other site by IPEdit or Website -- it will happen. For instance, it similiar to MS Windows98 also need system reboot if change IP.
After reboot, most users can not find IP Power because of IP Change, user need to use IPEdit find new IP again.

Q2. How do I reset the device if I forget the password?
Ans:
1.) In the login page use the username: “super user” (There is a space between super and user)
2.) Do not enter a password and click “Okay”.
3.) Turn the power off on the device for about 30 seconds and then turn it back On
4.) This should set the 9258 back to manufacturer default settings

Default Login/Password: admin/12345678

Q3. How do I reset the device back to manufacturer default settings?
Ans:
1.) Turn on the 9258.
2.) Press the two buttons located on the front panel of the device and hold down.
3.) You should hear 3 consecutive beeps with the third beep (beep, beep, and BeeeeeeeeP) being longer than the other two.
4.) Once you have heard the 3 beeps release the two buttons and turn off then turn on the device
5.) Everything will revert back to factory default settings:
Username: admin
Password: 12345678
IP Address: 192.168.10.100
Default Gateway: 192.168.10.1

Q4. What do I do when I receive a cookie timed out problem when I log in to my device?
Ans:
When you encounter a cookie timed out error. You will need to clear the cache on your internet explorer.

Internet Explorer 4.x, 5.x, and 6.x for Windows
1.) From the Tools menu (for version 4.x, the View menu), select Internet Options....
2.) Choose the General tab.
3.) In the "Temporary Internet Files" section, click Delete Files....
4.) To confirm the deletion, click OK.
5.) In the Internet Options dialog box, click OK.

Internet Explorer 7
1.) From the Tools menu, select Internet Options....
2.) Choose the General tab.
3.) Under Browsing history, click Delete....
4.) Next to "Temporary Internet Files", click Delete files....
5.) Next to "Cookies", click Delete files....
6.) Click Close, and then click OK to exit.

Q1.How can I reactivate the camera? How can I change it to default setting?(For 9060A Only)
Ans:Use reset.
Please turn switch to ON position for 5 second and then turn back to OFF position to finish reset. OFF →ON (wait for at least 5 second)a OFF

2.Can you see the IP address of the device through IPEdit?
If not, please use reset. Reset is a small hole next to switch.
Please use something thin to poke it. Then try to search ip address of device through IP Edit again.

3.If you could see the IP address but cannot enter the web page, then please check your segment. You could refer to manual in CD.

4.Be sure the setup of hardware is done.

Q1. Is it possible to change IP ports on the 9100A plus (and any IP 9xxxx series)?
Ans :You can change the port of 9100A Plus with the IP EditV.rar file or in the 9100A web page.

Q2.Does it allow recording live camera feeds to a remote PC without motion detection?
Ans:It can record Live Camera from remote PC by setting in right click of your mouse, we also provide special designed AP -Infinite Cam for friendly recording interface.

Q3. If recording a live camera feed what is a approximate size of the file for a hours worth of recording?
Ans:Suggest use " 320 x 160 " which is Internet standard for long hours recording, of course, your Hard Disk need to be has enough capacity to store.

Q4. Use 9100A with "windows media encoder" it is working successfully but can't take audio?
Ans:You may check:
1) Need a audio source like from DVD Player or VHS or DV Camcorder or TV Box to connect on 9100A ( DVD Player use cable with 3.5Fai to RCA jack , TV Box use cable with 3.5Fai to RCA jack )
2) Configuration -- " enable the " Audio"
3) You may need a DVD Player - Audio jack to connect.

Q5.Now need the Video stream to see the Pictures in another Program. And need to know the URL of the image that the server's. http://URL/GetData.cgi file draws from.
Ans:GetData.cgi is:
http://192.168.10.133/Jpeg/CamImg*.jpg
* Mean caractor, notice the capital.
fro example: ：
http://192.168.10.133/Jpeg/CamImg.jpg
http://192.168.10.133/Jpeg/CamImg0.jpg
http://192.168.10.133/Jpeg/CamImg001.jpg
http://192.168.10.133/Jpeg/CamImgABCD.jpg

Q6. Lost the manual?
Ans:Please go to www.aviosys.com and manual is available for download.

Q7. Can see the IE web page and the setting pages work fine. But the video goes Black every other second or two. In addition, I can only connect one camera into the IP Network Server. If I connect 2 cameras it will switch back and forth showing two cameras on 1 window. My cameras are color camera but viewing under the software it is black and white.
Ans:" Round Robin " setting is on, please go to Configuration to "delete" the function of Round Robin.
Basically, can connect up to 4 video sources or 4 cams, then select CH 1 or 2 or 3 or 4.
9100A Plus is good on both " NTSC " and " PAL " with video signal auto-dection, please check video source and CCTV Cam -- both has to use same system
Camera (IP cam or CCTV cam) -- need to set to " NTSC " not " PAL ", most devices have both inside, even the DVD Player. Video flicking - check your cable and make sure the connector is fixed. The video source input must be same format -either all NTSC or all PAL.
As default as round robin for all four channels, you can see all four-channel display in turns. Choose " split 4 " and you can see all four video show in same screen. You can select "Fix " to check each channel or choose "Round Robin" to check 2 or 3or 4 channel.

Q8. For motion detection is it necessary to connect a external motion detector?
Ans: Both models have Motion Detection function built inside the device trigged by the movement and e-mail you the message or video streaming, no need external device. It can record in MJPG format, playback in AVI file with our special design AP - Infinite Cam.

If want to work with router, you have to set with FixIP.
DDNS only can work with PPPoE (ADSL).

For DDNS :
you have to register in www.dyndns.org -- only this site is good for DDNS

Q16.Time on the video screen shows 1 hour ahead of the time in the system settings screen.
Ans: Please change your time setting in "Time zone".
To select "NTP", then can change the time zone setting. And press, "adjust".

Q17.If I specify a folder path (no file name) and folder doesn't exist does it automatically create that folder.
Ans: For example, set Username = ipc
Then have to set a file named "ipc" in FTP file server, therefore it can be uploaded into ipc file automatically.
IPC file must be existed, then upload file will be saved in path, ~\ipc\temp.
Set like below:
Username :IPC
Upload path : \ipc\temp.
If set like below:
Username :IPC
Upload path : \temp
And IPC file also does not exist, then the upload file will be save in \temp and it will occur error.
In sum, the username you set, that file must be existed. Otherwise it will occur error.

1. If cannot find IP address, probably update the firmware but
not successfully by interrupt during update.
2. If can see the IP address but cannot get into the WebPages, please check if the segment of IP address is same as your PC.
Also please refer to below:
Note:
* If can not get in the 9100A web page, please set the segment of IP
9100(A) to be same as your PC.
* You can get your PC network information - IP Address, Subnet Mask and
Default Gateway by step: start a execute a key "cmd" in dialog a　key
"ipconfig" in MS-DOS mode

The last digit of IP address can be any number between 1~254, but can not be same as your PC.
If using in any PC, just use HUB and type the 192.168.0.100 in Browser or use "ipedit.exe " then you can get in the web page.
* Same SEGMENT : The first 3 number of IP address is same -
XXX.XXX.XXX.abc. The part of XXX is same. Fro Example : IP address is 192.168.1.100 ,　then another IP address 192.168.1.123 is the IP in same segment .　

Q22.How to apply to Internet to get the video like AVIOSYS's live demo - can see video online in PC at anyplace.
Ans: Using DDNS.
If want to use DDNS with IP 9100A , IP 9100A port setting must be 80.
(But router port setting also must be 80)
So can use DDNS with IP 9100A using PPPOE without router.
DDNS only can work with PPPoE (ADSL).